Frequently Asked Questions

Yes, we provide free standard shipping on all orders over $75. For orders under $75, a small shipping fee applies, which will be shown at checkout.

All products are shipped out from our fulfillment center within 4-6 business days and on average it takes 1-5 business days to deliver your order. If things go smoothly, you place your order on Monday you should receive it by Friday the same week.

Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can! Thanks for your understanding.

In case you receive a product that has been damaged during shipment we will automatically ship out new product for you or issue a full refund. Refer to our refund policy page for details.

Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to shipping and refund policy on footer.

Once you will make a purchase and your order will be confirmed, we will send out an order tracking link.

No, at this time are products are only available for customers in the United States.